What is an Automated Attendant

An Automated Attendant is a sophisticated telecommunications system that acts as a virtual receptionist, efficiently managing incoming calls and directing them to the appropriate extensions or departments. This automated system uses pre-recorded voice prompts and a menu system to guide callers through a series of options, allowing them to choose the department or person they […]

WOCOM SIP Solutions Transforming Communication in Jamaica

In the ever-evolving landscape of office communication, the adoption of Session Initiation Protocol (SIP) has been a game-changer, revolutionizing the way businesses handle calls. Among the pioneers leading this transformation is WOCOM SIP Solutions, a dynamic force in the telecommunications sector. This article explores how WOCOM SIP Solutions is playing a crucial role in fast-tracking […]

Unveiling the Power of SIP Trunks

SIP Trunking

This article delves into the intricacies of SIP trunks, unraveling the mystery behind their functionality and exploring how they work to deliver enhanced efficiency and flexibility for businesses. Understanding SIP Trunks: At its core, a SIP trunk is a virtual connection that leverages the SIP protocol to facilitate voice communication over the Internet. Unlike traditional […]