Set Call Routing Rules for Departments – Copy
Once you’ve set your business hours for a department, set call routing rules for when your department is open and closed. To access your department’s call routing rules, head to your Admin Settings from Dialpad.com Navigate to Departments
Enable Automatic Call Recording – Copy
If you run a contact center team, or a business that’s always on the phone, you know how hard it is to keep an eye on everything. Even an average-size contact center can take hundreds of customer calls a day, and call recording is a lifesaver when …
Enable Automatic Call Recording
If you run a contact center team, or a business that’s always on the phone, you know how hard it is to keep an eye on everything. Even an average-size contact center can take hundreds of customer calls a day, and call recording is a lifesaver when …