Simplify the management of your WOCOM account for all users. Customize international settings, enable call recording, and obtain API keys to streamline customization and enhance operational efficiency across 12 articles in this category.
Once you've set your business hours for a department, set call routing rules for when your department is open and closed. To access your department's call routing rules, head to your Admin Settings from Dialpad.com Navigate to Departments
Once you've set your business hours for a department, set call routing rules for when your department is open and closed. To access your department's call routing rules, head to your Admin Settings from Dialpad.com Navigate to Departments
If you run a contact center team, or a business that’s always on the phone, you know how hard it is to keep an eye on everything. Even an average-size contact center can take hundreds of customer calls a day, and call recording is a lifesaver when ...
Once you've set your business hours for a department, set call routing rules for when your department is open and closed. To access your department's call routing rules, head to your Admin Settings from Dialpad.com Navigate to Departments
If you run a contact center team, or a business that’s always on the phone, you know how hard it is to keep an eye on everything. Even an average-size contact center can take hundreds of customer calls a day, and call recording is a lifesaver when ...
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