Silver Partner

WOCOM + 3CX
Cloud PBX

Run 3CX in the cloud with WOCOM's SIP trunking and local support. Get a full-featured business phone system — voice, video, chat, and AI — without managing hardware or infrastructure.

Get a 3CX quote How it works

Cloud-hosted

5+ Certified Engineers

Jamaica support

SIP Trunking · AI · Cloud

Cloud PBX

Voice · Video · Chat · AI

PBX · UC · Contact Center

Cloud Ready

Why WOCOM + 3CX

Enterprise phone system, zero hardware

3CX is a powerful software PBX that handles voice calls, video conferencing, live chat, and messaging. WOCOM hosts it in the cloud, connects it to Jamaica's phone network via SIP trunking, and layers on AI-powered call handling — so you get a complete business phone system without buying or maintaining any on-premise servers.

Cloud-Hosted by WOCOM

No servers to buy, no infrastructure to manage. WOCOM hosts your 3CX instance in a secure, redundant cloud environment with 99.9% uptime and automatic backups.

WOCOM SIP Trunking

Connect 3CX to Jamaica's phone network with WOCOM Flexi-SIP Trunks. Keep your 876 numbers, add new DIDs, and get HD voice quality with local termination.

WOCOM AI Layer

Add WOCOM AI on top of 3CX for intelligent call answering, appointment booking, lead capture, and after-hours support — all automated, 24/7.

Video Conferencing

Built-in video meetings for up to 250 participants with screen sharing, whiteboard, and recording. No extra apps or licenses needed.

Live Chat & WhatsApp

Handle website live chat, WhatsApp, Facebook Messenger, and SMS from one unified 3CX interface. One inbox for all customer conversations.

Mobile & Desktop Apps

Take your business phone anywhere with 3CX apps for iOS, Android, Windows, and Mac. Make and receive calls on your 876 number from any device.

How it works

Your 3CX system in the cloud, managed by WOCOM

WOCOM handles everything — from provisioning your cloud 3CX instance and connecting SIP trunks to configuring extensions, ring groups, and IVR menus. You focus on your business; we handle the telecom.

We provision your 3CX instance

WOCOM sets up a dedicated 3CX cloud instance sized for your business — from 4 to 1,024 simultaneous calls.

Connect WOCOM SIP trunks

We connect your Jamaica 876 numbers via Flexi-SIP Trunk. Port existing numbers or get new ones — HD voice, local termination.

Configure extensions & features

Extensions, ring groups, call queues, IVR menus, voicemail, call recording, CRM integrations — all configured by our certified engineers.

Go live with full support

Deploy apps to your team's phones and computers. WOCOM provides ongoing management, updates, and Jamaica-based support.

Architecture

💻

Desktop App

📱

Mobile App

📞

IP Phone

🌐

Web Client

3CX Cloud PBX

Hosted & managed by WOCOM

WOCOM SIP Trunk

876 Numbers · HD Voice

WOCOM AI

Virtual Receptionist · 24/7

Jamaica PSTN / Mobile

Customers call your 876 numbers

3CX Features

Everything you need in a business phone system

3CX replaces your traditional PBX with a modern, software-based platform. WOCOM deploys and manages it so you get all the features without any of the complexity.

📞

Extensions & Ring Groups

Unlimited extensions with ring groups, hunt groups, and shared line appearance.

⚡

Auto-Attendant / IVR

Multi-level IVR menus to route callers to the right department automatically.

📋

Call Queues

ACD queues with callback, wallboard, and real-time queue statistics.

🎤

Call Recording

Record all calls or selectively. Stored securely and searchable.

📷

Video Meetings

HD video conferencing with screen share, whiteboard, and recording.

💬

Live Chat

Website chat widget that connects to 3CX for real-time support.

📱

Mobile Apps

iOS and Android apps — your business phone in your pocket.

🔌

CRM Integration

Native connectors for Salesforce, HubSpot, Zoho, Microsoft 365, and more.

🔒

Hotel Module

Hospitality features: wake-up calls, room status, check-in/out.

📈

Reports & Analytics

Call reports, SLA monitoring, agent performance, and custom dashboards.

🌐

Web Client

Make and receive calls from your browser — no software to install.

🛠

Managed by WOCOM

Updates, backups, security patches, and monitoring — all handled for you.

The WOCOM Advantage

Why businesses choose WOCOM for 3CX

Authorized Silver Partner

WOCOM is an official 3CX Silver Partner with 5+ certified engineers on staff. We're authorized to deploy, configure, and support 3CX systems across Jamaica.

Cloud-Hosted & Managed

No hardware to buy. WOCOM hosts your 3CX in our secure cloud infrastructure with automatic updates, backups, and 99.9% uptime SLA.

Jamaica-Based Support

Local engineers, local warehouse, local support. When you need help, you talk to someone in Jamaica who knows your system.

AI-Powered Add-ons

Layer WOCOM AI on top of your 3CX system for automated call answering, appointment booking, lead capture, and intelligent routing — 24/7.

Silver Partner

Authorized 3CX Partner

5+ Engineers

3CX Certified Staff

Complete Cloud Communications

SIP Trunking + 3CX PBX + AI = One Managed Solution

FAQ

Frequently asked questions

What is 3CX?

3CX is a software-based PBX (Private Branch Exchange) that replaces traditional hardware phone systems. It provides voice calling, video conferencing, live chat, WhatsApp integration, and mobile apps — all from a single platform. It's used by over 600,000 businesses worldwide and integrates with popular CRMs like Salesforce, HubSpot, and Microsoft 365.

Do I need to buy any hardware?

No. When WOCOM hosts your 3CX in the cloud, there are no servers or hardware to purchase. Your team uses the 3CX apps on their existing phones, computers, or web browsers. If you want desk phones, WOCOM supplies and provisions IP phones from Poly (Polycom), Yealink, and other brands — but they're optional.

Can I keep my existing phone numbers?

Yes. WOCOM supports number porting for Jamaican 876 and 658 numbers. We port your existing numbers to your WOCOM SIP trunk, which connects to your cloud 3CX instance. Your customers keep calling the same number — the experience is seamless.

How is this different from WOCOM Cloud PBX?

WOCOM Cloud PBX is our own cloud phone system built for simplicity. 3CX is a more feature-rich platform ideal for businesses that need advanced call center features, video conferencing, CRM integrations, and granular control. WOCOM offers both — we'll recommend the best fit for your business during a consultation.

What does WOCOM manage for me?

Everything. WOCOM handles cloud hosting, SIP trunk provisioning, 3CX configuration (extensions, ring groups, IVR, queues), security updates, backups, monitoring, and ongoing technical support. You manage your day-to-day call operations through the simple 3CX admin console — or let WOCOM handle changes for you.

Can I add WOCOM AI to my 3CX system?

Yes. WOCOM AI integrates with 3CX to provide intelligent call answering, appointment booking, lead capture, and after-hours support. The AI receptionist answers calls on your 3CX system and handles them naturally — customers don't even realize they're talking to AI. It's a powerful add-on for businesses that want 24/7 phone coverage.

How many users can my 3CX system support?

3CX scales from small businesses (4 simultaneous calls) to large enterprises (1,024+ simultaneous calls). WOCOM sizes your cloud instance based on your needs and can scale up at any time as your business grows. There's no limit on the number of extensions.

Ready to move to 3CX in the cloud?

Get a cloud-hosted 3CX PBX with WOCOM SIP trunking, AI, and Jamaica-based support. Request a free consultation today.

Get a 3CX quote Book a demo Call 876-906-7240

WOCOM + 3CX
Cloud PBX

Enterprise phone system, zero hardware

Your 3CX system in the cloud, managed by WOCOM