Programmable SIP

Connect your phone system to any platform

Programmable SIP bridges your WOCOM SIP trunk with the tools you already use. Route calls to your CRM, log conversations automatically, and build voice workflows that just work.

No coding required
Keep your numbers
Setup in minutes
Your SIP Trunk
876 numbers & channels
Programmable SIP
Route · Log · Automate
G Gorgias
Z Zoho
T Teams
3CX PBX
Connected

What is Programmable SIP?

Voice calls that talk to your software

Think of Programmable SIP as a smart bridge between your phone system and your business software. When a customer calls your Jamaica number, the call doesn't just ring a phone — it triggers actions in your CRM, creates support tickets, logs call details, and routes to the right team member. All automatically, all in real time.

Instant call logging

Every call is automatically logged in your CRM with caller ID, duration, time, and notes — no manual data entry.

Smart routing

Route calls based on CRM data — VIP customers get priority, open tickets go to the assigned agent, new leads go to sales.

Ticket creation

Missed a call? A support ticket is created automatically with all the details so your team can follow up quickly.

Integrations

Connect to the tools you already use

Programmable SIP works with leading CRMs, helpdesks, and collaboration platforms. Connect in minutes, not weeks.

G
Gorgias
E-commerce helpdesk. Auto-create tickets from calls, include transcripts, and route by customer status.
Available
Z
Zoho CRM
Full CRM suite. Log calls as activities, update contacts, create leads, and trigger workflows on call events.
Available
3CX
3CX PBX
Cloud-hosted 3CX with WOCOM SIP trunking. Full PBX, video, chat, and AI — managed by WOCOM as a Silver Partner.
Available
F
Freshworks
Freshdesk and Freshsales integration. Auto-log calls, create tickets, and manage support workflows.
Coming Soon
H
HubSpot CRM
Inbound marketing CRM. Log calls on contact records, create deals, and trigger HubSpot workflows.
Coming Soon
Microsoft Teams
Use your WOCOM SIP trunk as your Teams phone system. Make and receive calls directly in Microsoft Teams.
Coming Soon

Don't see your platform? Contact us — we're adding new integrations regularly.

How it works

Connected in 4 simple steps

No coding, no complex configuration. Our team handles the heavy lifting.

Get a SIP Trunk
Choose a Flexi-SIP plan with the channels you need. Your 876 numbers are ready instantly.
Pick your CRM
Select which platform to connect — Gorgias, Zoho, Teams, or others.
We configure
Our team sets up the integration, tests the connection, and provides credentials.
Go live
Calls start flowing to your CRM immediately. View logs, tickets, and analytics in real time.
+
G

Gorgias + WOCOM SIP

See how easy it is to connect your SIP trunk to Gorgias. Calls are answered, transcribed, and turned into support tickets — all automatically.

1
Customer calls your 876 number
Call comes in via your WOCOM SIP trunk
2
Programmable SIP processes the call
Caller ID lookup, call routing, recording
3
Ticket created in Gorgias
Transcript, caller info & summary — all in one ticket
View full Gorgias setup guide
G
Gorgias Ticket Preview
AUTO-CREATED
Incoming Call
+1 (876) 555-0123
Duration: 3m 42s · Today 2:15 PM
AI Summary
Customer called about order #4521 — requesting delivery update. Provided tracking info and estimated delivery date. Customer satisfied.
Action Taken
Ticket created Resolved Call logged

Pricing

SIP Trunk pricing for Programmable SIP

Programmable SIP is included with every Flexi-SIP Trunk plan. Choose the number of channels your business needs — CRM integration is built in at no extra cost.

Select your channels
Programmable SIP included with every plan
4
channels
J$10,000
8
channels
J$18,000
12
channels
J$25,000
Popular
16
channels
J$35,000
24
channels
J$54,000
Monthly
J$10,000
4 ch · J$2,500/ch
Incl. 15% GCT
J$11,500
GCT: J$1,500
One-time setup fee
Includes SIP trunk + CRM integration setup
J$15,000
HD
Voice
CRM
Integrated
24/7
Support
1 yr
Min. contract

Need more than 24 channels? We support up to 128. Contact sales for custom pricing.

FAQ

Frequently asked questions

What is Programmable SIP?
Programmable SIP is a feature of WOCOM's Flexi-SIP Trunk that lets you connect your SIP trunk to business software like CRMs, helpdesks, and collaboration tools. Instead of calls just ringing a phone, they trigger automated actions — logging calls, creating support tickets, routing to the right team member, and more. Think of it as adding intelligence to your phone system.
Do I need a separate SIP trunk for Programmable SIP?
No. Programmable SIP is included with every WOCOM Flexi-SIP Trunk plan at no extra cost. If you already have a Flexi-SIP Trunk, you can enable Programmable SIP integrations right away. If you're new, simply choose a Flexi-SIP plan and we'll set up both your trunk and your CRM connection.
Which CRMs are supported?
Currently, Gorgias, Zoho CRM, and 3CX PBX are fully available. Microsoft Teams, Freshworks, Salesforce, and HubSpot CRM are coming soon. We're adding new integrations regularly — contact us if you need a specific platform.
Do I need coding skills to set this up?
Not at all. WOCOM handles the technical setup. For most integrations, you just need to provide your CRM credentials (like an API key or login), and our team configures everything. We also provide step-by-step setup guides for self-service if you prefer.
Can I keep my existing phone numbers?
Yes. We support number porting for Jamaican 876 numbers. Your existing customers can keep calling the same number — the difference is that now those calls are connected to your CRM and business tools behind the scenes.
How do I set up CRM integration?
For detailed CRM setup instructions, visit our CRM Integration Setup Guide. It covers step-by-step instructions for connecting each supported platform, including API key setup, webhook configuration, and testing your integration.
What happens if my CRM is down?
Your phone system continues to work normally. Calls still come through your SIP trunk and can be answered as usual. Any call data that couldn't be sent to your CRM is queued and delivered automatically once the connection is restored. No calls or data are ever lost.

Ready to connect your phone system?

Get Programmable SIP with your WOCOM Flexi-SIP Trunk and start automating call workflows today.

✕

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