Industry Solutions · Hotel & Resort

Hotel & Resort phone systems in Jamaica

Cloud phone systems built for Jamaican hotels, resorts, and guesthouses — answer every booking enquiry 24/7, route guests to the right department, and connect multiple properties on one system.

🛡️ Jamaica's first & largest cloud phone provider — licensed by the OUR

The phone challenges hotel and resort businesses face

⚠️ Booking enquiries missed after the front desk closes
⚠️ Guests bounced between departments or left on hold
⚠️ Separate phone systems at each property that don't talk to each other
⚠️ Storms and power cuts knocking out reservations lines

How WOCOM helps hotel and resort businesses

  • WOCOM AI answers reservation calls 24/7 and captures every enquiry, even overnight
  • Smart routing sends guests straight to front desk, restaurant, spa, or housekeeping
  • Connect every property on one cloud system with extension dialing between sites
  • Cloud resilience keeps your lines up during hurricanes and outages
  • No on-site PBX hardware to maintain at each location

Cloud PBX

A complete cloud phone system — no hardware to maintain.

Learn more →

AI Receptionist

Answers every call 24/7 and captures leads — included free.

Learn more →

SIP Trunk

Modernise an existing PBX with carrier-grade voice.

Learn more →

Contact Center

Smart routing, IVR, and dashboards for high call volumes.

Learn more →

What it costs

For hotel and resort businesses, WOCOM Cloud PBX starts at J$15,000/month and Flexi-SIP Trunk from J$10,000/month — and the WOCOM AI receptionist is included free. Final pricing depends on your number of users and features.

See full pricing

Learn more

⚖️ Cloud PBX vs Traditional Phone Systems → 🤖 AI Receptionist vs Answering Service → 🔗 SIP Trunk vs PRI → 💰 Plans & Pricing → 📈 Customer Case Studies → 📚 Blog & Guides →

Available across Jamaica — Kingston, Montego Bay, Ocho Rios, Mandeville.

FAQs

Hotel & Resort Phone Systems — FAQs

Yes. The WOCOM AI receptionist answers reservation and guest enquiries 24/7, including nights, weekends, and public holidays, capturing details and routing urgent calls so no booking is ever lost to an unanswered phone.
Yes. WOCOM Cloud PBX connects all your properties on one platform with shared extensions and central management, so staff can dial between sites and guests get a consistent experience across the group.
Yes. Because the system is cloud-based, calls can reroute automatically during power or internet outages — important for coastal Jamaican resorts where storms regularly threaten on-site equipment.

Built for hotel and resort businesses across Jamaica

Talk to a local team that owns its own network. Quotes, demos, and number porting handled end to end.

Book a demo Talk to sales
✕

👋 Thank you for visiting! I'm here to assist you with your voice and AI questions.

WOCOM Sales

Online

Start a conversation

Please share your details so our team can assist you better.

Please enter your name and a valid email.

Connecting you with an agent...

Please wait while we find the best available representative