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Video tutorials, visual guides, and documentation for WOCOM AI, Cloud PBX, and SIP Trunk services.
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☁️ Cloud PBX
📞 VVX 300
📞 VVX 500/600
📞 VVX 150
📱 Mobile App
💻 Desktop App
🔗 SIP Trunk
Configuring Call Pickup Group
Set up call pickup groups on WOCOM systems.
Cloud PBX
What is an IVR?
Interactive Voice Response — route callers automatically.
Cloud PBX
What is a Ring Group?
Distribute calls across multiple extensions.
Cloud PBX
Changing Your Voicemail Greeting
Update your voicemail greeting on WOCOM Cloud.
Cloud PBX
Unboxing Polycom VVX 300
First look at the VVX 300 with WOCOM.
VVX 300
VVX 300 — Making a Call
Place outbound calls on the VVX 300.
VVX 300
VVX 300 — Answering a Call
Answer incoming calls on the VVX 300.
VVX 300
VVX 300 — Blind Transfer
Perform a cold transfer on the VVX 300.
VVX 300
VVX 300 — Conference Calling
Set up 3-way conference calls.
VVX 300
VVX 300 — Phone Directory
Browse company directory.
VVX 300
VVX 300 — Change Ring Type
Customize your ringtone.
VVX 300
VVX 300 — Check Voicemail
Listen to voicemail messages.
VVX 300
VVX 300 — Voicemail Greeting
Record personalized voicemail.
VVX 300
BYOD — VVX 500 & 600
Connect your own VVX 500/600.
VVX 500/600
VVX 500/600 — Answering Calls
Answer on the touchscreen phone.
VVX 500/600
VVX 500/600 — Call Forwarding
Set up forwarding rules.
VVX 500/600
VVX 500/600 — Answer Methods
Handset, speaker, headset options.
VVX 500/600
VVX Series — BYOD Config
Configure any VVX with WOCOM.
VVX 500/600
VVX 150 — Device Features
Buttons, display, and capabilities.
VVX 150
VVX 150 — Change Ringtone
Change ringtone on the VVX 150.
VVX 150
Poly Edge E — Expansion Module
Add extra keys with expansion.
VVX 150
HTTPS on Poly VVX & Edge E
Enable HTTPS provisioning.
VVX 150
Activate Mobile App (OTP)
Activate mobile softphone via OTP.
Mobile
Mobile App Overview
Tour of WOCOM mobile app.
Mobile
Transfer Call — Mobile
Transfer calls via mobile app.
Mobile
Activate Desktop App (QR)
Scan QR to activate desktop.
Desktop
Conference — Desktop App
Multi-party conference on desktop.
Desktop
Transfer — Desktop App
Blind and attended transfers.
Desktop
Auto Answer & DND
Auto-answer and Do Not Disturb.
Desktop
Grandstream SIP Trunk Setup
Configure WOCOM SIP on Grandstream UCM.
SIP Trunk