Help Center

How Can We Help You?

Video tutorials, visual guides, and documentation for WOCOM AI, Cloud PBX, and SIP Trunk services.

📹 Video Tutorials 🤖 AI Portal Guide ☁️ Cloud PBX Guide 🔗 SIP Trunk Setup 🔗 P-SIP Portal Guide 🚀 Getting Started 🌐 Network Requirements 📱 Number Management ☎️ Device Setup 🔗 Integrations
← Back to SIP Trunk Guides

🟦 Yeastar S/P-Series SIP Trunk Setup

Complete guide for configuring WOCOM Flexible SIP Trunk on your Yeastar IP PBX.

⏱️
Setup Time
10–15 minutes
🎯
Difficulty
Beginner
📞
Supports
S-Series / P-Series PBX

🌐 Network Topology

How your Yeastar PBX connects to the WOCOM voice network.

📱💻📞
IP Phones
Yeastar T-Series,
Softphones
LAN
🟦
Yeastar PBX
S / P-Series
SIP / Internet
🏢
WOCOM Flexible
SIP Trunk Service
PSTN Gateway
🌍
PSTN
Public Telephone
Network

🔑 WOCOM SIP Credentials

Your credentials are provided by WOCOM upon service activation.

ParameterValue
SIP Server / Hostnamevoip1.wocomja.com
Port5060
TransportUDP
UsernameYour WOCOM 876 number
PasswordYour WOCOM SIP password

🔓 Step 1 — Log Into Yeastar Management Portal

Access the web-based management interface of your Yeastar PBX.

💡
Open your browser and navigate to your Yeastar PBX IP address (e.g., https://192.168.1.100:8088). Log in with your administrator credentials. For P-Series Cloud Edition, use your cloud portal URL.
https://192.168.1.100:8088
🟦
Yeastar Management Portal
Username
Password
Log In

📡 Step 2 — Navigate to VoIP Trunks

Access the trunk configuration section.

Navigation
Dashboard
Extensions
Trunks
Inbound Routes
Outbound Routes
Call Control
Settings → Trunks
Navigate to Settings → PBX → Trunks in the left sidebar.
Click "Add" to create a new VoIP trunk

➕ Step 3 — Add New VoIP Trunk

Create a new Register-type SIP trunk.

Select Trunk Type
🌐
VoIP Trunk
Register Based
📞
VoIP Trunk
Peer Based
📱
VoIP Trunk
Account Based
💡
Select "VoIP Trunk" and choose "Register" as the trunk type. WOCOM uses register-based authentication.

⚙️ Step 4 — Configure Trunk Settings

Enter your WOCOM SIP credentials and server details.

VoIP Trunk Configuration
Trunk Name
WOCOM-SIP-Trunk
Trunk Type
Register
Transport
UDP
Hostname / IP
voip1.wocomja.com
Port
5060
Domain
voip1.wocomja.com
Username
Your 876 Number
Password
Your WOCOM Secret
Save & Apply

📤 Step 5 — Configure Outbound Route

Create a route so internal extensions can place outbound calls via WOCOM.

Settings → PBX → Call Control → Outbound Routes
Create a new outbound route and assign the WOCOM trunk.
Route Name
WOCOM-Outbound
Trunk
WOCOM-SIP-Trunk
Dial Patterns
PatternDescription
_876XXXXXXXJamaica local numbers
_658XXXXXXXJamaica mobile (658)
_1NXXNXXXXXXNorth America / Caribbean
_011.International calls

📥 Step 6 — Configure Inbound Route

Route incoming calls from WOCOM to extensions, ring groups, or IVR.

Settings → PBX → Call Control → Inbound Routes
Create a new inbound route to direct incoming calls.
Route Name
WOCOM-Inbound
DID Pattern
Your WOCOM 876 Number
Trunk
WOCOM-SIP-Trunk
Destination
Extension / Ring Group / IVR

✅ Step 7 — Verify Registration

Confirm the trunk is registered and ready to make calls.

PBX Monitor → Trunk Status
Not Registered
Check credentials and network
Registered
Trunk is active and ready
🎉
Congratulations! Your Yeastar PBX is now connected to WOCOM Flexible SIP Trunk. Place a test call to verify both inbound and outbound calling.
🟦
Need Help?

Our technical support team can assist with Yeastar configuration, SIP trunk troubleshooting, and call routing setup.

✕

👋 Thank you for visiting! I'm here to assist you with your voice and AI questions.

WOCOM Sales

Online

Start a conversation

Please share your details so our team can assist you better.

Please enter your name and a valid email.

Connecting you with an agent...

Please wait while we find the best available representative